Once-Only Principle Good Practices in Europe

Abstract

Digital transformation has become a recent keyword in the evolution of public sector modernization through the once-only principle (OOP). The once-only principle is among the seven driving principles in the eGovernment Action Plan 2016–2020 of the European Commission (EC). It requires that citizens and businesses need not to provide the same data to governments if that data is already in their hands. The ultimate goal of the principle is to reduce administrative burden and to simplify public service provisioning therewith also reducing costs and improving public service. To boost developments towards administrative burden reduction and simplification in public service provisioning, the SCOOP4C project has investigated good practice solutions across Europe. In this contribution, we provide an overview of good practice OOP cases and OOP enablers studied in the project, followed by a synthesis of the benefits and key enablers to boost the OOP implementation across Europe.