Identification of Critical Success Factors in Crops Seed Industry

Abstract

Changes in business environment, customers behaviour, competition and fast technological development demand the new approaches to organization management. Monitoring the effects of business processes enable and initiate retroactive actions, but identification of critical success factors should enable proactive actions and ensure the adequacy of future business process achievements. Identifying the critical success factors should not be just an end in itself, but should be accompanied by defining appropriate performance indicators that should enable monitoring of achievement from the aspect of ensuring an appropriate level in those areas of business that are recognized as critical. The aim of this paper is to identify the critical success factors in the seed industry in order to create a basis for performance management system.