The impact of software quality

Abstract

This note reports a number of considerations on Software Quality, based on the experience made in recent years in the context of Technology Transfer initiatives. It is argued that, with the current state of the art in Software Technology, efforts should be primarily devoted to add more formalism and rigour in the whole development process by also considering and integrating all its aspects. Moreover, standardization of metrics and harmonisation of certification are also mandatory. These, in turn, should promote the establishment of organizations whose members agree at least on a minimum set of metrics and certification criteria.