IoTeST: IoT-Enabled Smart Tourism—Shaping the Future of Tourism

Abstract

There is increasing evidence of a technological shift in the sector of travel and tourism that has been coined as “IoT-enabled smart tourism” (IoTeST). IoT, i.e., Internet of Things continues to be in its pre-stage and is supposed to transform the Travel and Tourism Industry. It reforms the end processes of the accommodation, airlines, and alternative travel firms by linking smart devices, methods, and course of actions. By taking advantage of the IoT technology, travel business will realize better functioning competence and a lot of custom-made visitor experience. In the present time, IoT becomes the heart of smart tourism technology but ubiquitous Wi-Fi, Near-Field Communication (NFC), smart phones/mobile connectivity, Radio-Frequency Identification (RFID), and sophisticated data warehouses and data mining algorithms are also considered vital in creating a smart tourism technology infrastructure. As tourists started to explore the destinations and its attractions, IoT technology can make more efficient the entire tourism process. Sensors in IoT technology are there to assist the tourists to find and realize data concerning to their trip with the help of smart gazettes, smart phone, cameras, and sensors. These sensors collect information concerning tourist services and habits and reaction to completely diverse attractions so as to see patterns and optimize the experience.