Interoperability of Digital Government Services: A Brazilian Reference Architecture Model to Promote Communication, Management, and Reuse of Solutions

Abstract

Digital Transformation has changed strategies and presented challenges on how to plan and implement electronic services and solutions in Governments. In the Brazilian scenario, we face the existence of 27 Federative Units along with more than 5000 municipalities that need to comply with Federal Statements and want to establish mechanisms to collaborate with each other. Inside the Digital Transformation Group of the States and the Federal District (GTD.GOV) one concern is how to promote a common environment to organize the management and development of digital services that focus on organizing interoperability requirements and standards to serve as a common focal point for addressing and collaborating on this demand. Therefore, this paper presents the development steps and the proposal for a reference model that supports the implementation of an architecture for the development and management of digital government services that promotes interoperability between services. This is an aspect of great relevance within the Brazilian federative entities to unify discussion and a view of the service development efforts and reuse of solutions. A practical pilot test was carried out in the State of Pará that highlights the potential of the reference model.