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Book Chapter

Recognising and Resolving Conflicts

  • Proksch S
DOI: 10.1007/978-3-319-31885-1_1
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Abstract

This chapter introduces the subject matter of the book, conflict management in the workplace. I explain what a conflict is, how to recognise one, how a conflict situation can be analysed, which problems can arise from conflicts and the uses that they have. I also make some initial recommendations for dealing with difficult discussions.

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APA

Proksch, S. (2016). Recognising and Resolving Conflicts (pp. 1–12). https://doi.org/10.1007/978-3-319-31885-1_1

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