An Empirical Study on Users’ Perception Towards E-Learning Platforms

Abstract

The current scenario e-learning approach got prominence during the covid-19 pandemic. Many institutions were greatly dependent on e-learning platforms like Edx, Coursera, Udemy, Swayam, Webex, Zoom, Google meet etc. to teach their students and also it became a major part of the education system. The purpose of the study is to identify the perception of learners and accordingly suggest faculty community and technology developing companies. In this context, the current study aims to measure the learners' perception towards e-learning with five dimensions are Usefulness, Ease-of-Use, Self-Efficacy, Attitude & Intention to Use, especially to measure at capital city of Telangana, namely Hyderabad. The learners' awareness of e-learning platforms is also examined along with the above variables. The hypothesis of the study is only one, 'which is there is no significance of users' perception found towards Usefulness, Ease-of-Use, Self-Efficacy, Attitude & Intention to Use etc. aspects of electronic Learning Approach’. Research has been carried out as a descriptive study basing on primary and secondary data sources and also with the help of a structured questionnaire, 121 learners have been examined. These learners are identified based on their availability and conducted a structured interview, in some cases its telephone interview and mail response. Thirty research articles were reviewed in the construction of a theoretical framework. To collect the responses, the convenience non-random sampling technique was used and has applied both the descriptive statistics and t-test to analyze data. The greater part of responders felt it is more useful, easy to use, it improves self-efficacy; they also have shown a positive attitude towards the e-learning approach. A high level of intention is shown towards the e-learning approach and platforms.