Role of Industry 4.0 in Performance Improvement of Furniture Cluster

Abstract

In the background of Industry 4.0, cluster can improve its performance by focusing its efforts and spending its resources on some vital factors called critical success factors (CSFs). Identification of these factors is essential for performance improvements of furniture cluster. This paper reviewed the literature on CSFs and various supporting philosophies of industry 4.0. The paper studied the impact of these factors through interaction with various stakeholders. Focused efforts on these CSFs may help in channelizing the resources and efforts of cluster in maximizing the gains through quality and productivity improvements. The researchers can access the impact of these factors by undertaking quantitative analysis. The cluster can improve its performance and gain competitive advantage by concentrating on these factors. It helps clusters in developing the use of effectiveness data in their decision making. This paper contributes to providing a better understanding of CSFs for improving the performance of furniture cluster.