Impact of Knowledge Sharing on the Relationship between Technological Factors and Supply Chain Performance

Abstract

This study is an attempt to resolve the issue the mediating role of knowledge sharing on supply chain performance (SCP), by considering different technological factors, in the context of SMEs in Jordan. The study specifically examined the relationship between technological factors and SCP, with the mediating role of knowledge sharing among the SMEs. The study adopted a self-administered questionnaire as a data collection technique, with which data were gathered from 371 supply chain members of various SMEs in the Jordanian industries. Data was then exposed to analysis using AMOS and SEM. The obtained findings showed support for the formulated hypothesis, in that the findings indicated the mediating role of knowledge sharing on the technological factors-SCP relationship at the significance level of 1%. The findings also showed that IT infrastructure and social media usage (technological factors) had no direct significant relationship with SCP but the technological factors had a significant positive relationship with knowledge sharing at the significance level of 1%.