On the customer behavior of the customers towards Maruti Suzuki

Abstract

CUSTOMER Behavior is must to comprehend the preferences of the client in regards to MARUTI item and administrations. • To evaluate how the channels are understood and how they work. • To understand if the customer gets the item and the administration on timetable. • This would prepare for better channeling and improve the scope of CRM exercises The scope of the examination is: the study includes the behavior of the customer. • Finding different variables that make the customer dissatisfied and defeat those by better technique. • Channel the dispersion that will allow the client to interact and arrive. • This study extends its focus on considering separate financial, social, topographical and political elements of the India-Inlet countries exchange.