Enterprise Resource Planning for Indonesian Insurance Company

Abstract

Like others, insurance company in Indonesia faces challenge to adopt digital transformation. Digital transformation helps them to compete against each other and also to attract their customers. This study is performed through literature review in order to create conceptual enterprise resource planning design that can help insurance company in Indonesia to adopt digital transformation. Based on our study, enterprise resource planning system can help insurance company to achieve this objective because it can integrate process between different business functions and provide fast and accurate information. First things to do if we want to implement enterprise resource planning is to understand the current situation of the company. We must know the existing business process, its systems, and the relation between business function. And then, we can start creating new enterprise resource planning design based on the business functions and process.