Establishing a New Normal — Remaking Public Services for the Digital Age

  • Brown A
  • Fishenden J
  • Thompson M
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Abstract

… accepted best practice in government. Digital transformation therefore requires redesign and … systems; significant compliance or security considerations perceived as a barrier to agility; …

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Brown, A., Fishenden, J., & Thompson, M. (2014). Establishing a New Normal — Remaking Public Services for the Digital Age. In Digitizing Government (pp. 74–88). Palgrave Macmillan UK. https://doi.org/10.1057/9781137443649_6

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