Summarizing answers for community question answer services

Abstract

This paper presents a novel answer summarization approach for community Question Answering services (cQAs) to address the problem of "incomplete answer", i.e., missing valuable information from the "best answer" of a complex multi-sentence question, which can be obtained from other answers to the same question. Our method automatically generate a novel and non-redundant summary from cQA answers using structured determinantal point processes (SDPP). Experimental evaluation on sample dataset from Yahoo Answers shows significant improvement over baseline approaches. © 2013 Springer-Verlag.