Integration of electronic services in the execution of business transactions

Abstract

Although most enterprises are using the Internet for business purposes today, the execution of business transactions remains a challenge. Areas where electronic services have established themselves include eLogistics, ePayments, and eFulfillment. However, solutions which integrate physical, financial and information logistics are still in their infancy. Starting from a definition of the business requirements and a review of the current situation in eLogistics, eFulfillment and ePayments we identify the invoice document as integration basis and describe Electronic Bill Presentment and Payment services as one possible approach towards creating integrated services for transaction execution. © 2003 by Springer Science+Business Media New York.