Abstract
Software development organizations are turning to global software development (GSD) to reach a competitive lead on the global market. This paper presents experiences and results of an Six Sigma based improvement project in a GSD organization. The improvements address better process definition, increase of awareness for different levels of expectations in globally distributed teams, and introduction of regular scanning mechanisms. Success indicators are defined to connect process capability to business value, and are used to measure improvement success by applying SPC techniques. © 2008 Springer-Verlag Berlin Heidelberg.
Cite
CITATION STYLE
Macke, D., & Galinac, T. (2008). Optimized software process for fault handling in global software development. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 5007 LNCS, pp. 395–406). https://doi.org/10.1007/978-3-540-79588-9_34
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