Formação para o apoio matricial: Percepção dos profissionais sobre processos de formação

Abstract

The main objective of this article is to analyze the professionals’ perception about training processes that will help them to perform matrix support. The research was conducted in Campinas-SP, Brazil. Two investigative movements were carried out: exploratory (quantitative) phase with 206 professionals and qualitative research, using the focal group technique, with an intentional sample. The participants highlighted their dissatisfaction with the absence of systematic training for support and associated it with the scarce investment that has been made in the Matrix Support in the municipality. They realize that the training could help them to improve the interdisciplinary work and the care offered, provided that the pedagogical model privileges the reflection on the practice.