The patient - Physician clinical encounter

Abstract

Certain barriers can impede opportunities to learn what matters to people and to achieve a successful clinical encounter. A multicultural physician and patient population present a dual and sometimes formidable barrier when providing appropriate and equal health care access. There is extensive study of individual and systemic barriers to positive encounters, and thus the health-care system is evolving and slowly becoming more aware of necessary ingredients for achieving successful health outcomes. We are improving, but have a long way ahead. This chapter focuses on the patient-physician encounter, factors determining its success or failure, effects on treatment decisions and health-care outcomes, and steps to develop it to an expected standard in health care. While dedicated to physicians, the information shared in this chapter is applicable to all health care professionals.