Towards a Method for the Formulation of an EGOV Strategy Considering International Rankings

Abstract

Today, 151 of 193 Member States of the United Nations have a digital strategy, including those dedicated to EGOV. Formulating these strategies is complex and generally involves comparisons with other states to establish the country’s positioning within the international situation, identify trends, or set up reasonable goals for the strategic plan. In this context, international rankings are a valuable source of information because they provide a multinational landscape on a wide range of relevant aspects and their evolution over time. This article presents the current results of a research project whose main objective is to develop a method to formulate EGOV strategies considering international rankings. This project started with an exploratory study that substantiated its relevance and allowed to define the method features: it should be flexible, easy to use, instructive, co-creative, comprehensive, and effective. Subsequent steps involved applying it to actual cases of EGOV strategy formulation in two iterative processes so far. This article describes the second iteration depicting the current version while applying and evaluating it by formulating the Cabo Verde EGOV strategy. Results also produced outputs that will be used in the next iteration of the research project. It is expected to benefit policymakers and the scientific community acting in the field.